Hi, I bought Software Subscriptions since November 14th. I have raised several tickets on the 14th and 15th of November. It's 1st of December and I have received no acknowledgement and no response on any of my tickets. They are 10 to be exact.
Should I come to AppSumo to draw your attention to respond? The app is really buggy and needs several fixes. Looking forward to hearing back asap!
A: Hey Smat, can you please confirm your ticket number? Please email kyle@ahkholdings.com and I'll look into it, as I confirmed all our tickets have been answered (up until Friday).
Q: Could I use this for my car insurance policy or other bills?
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Yes :)
Q: Plans to update export/ reports?
We would like to be able to run a export of license keys in either a CSV/ XLSX format, via API or PDF (if this is the only option available).
Is this on the roadmap?
Kyle_SoftwareSubscriptions
Jan 6, 2025A: CSV is possible, yes :)
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Q: How many license keys are available for each plan?
Kyle_SoftwareSubscriptions
Dec 30, 2024A: Tier 1 = 50
Tier 2 = 100
Tier 3 = Unlimited
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Q: Support not responding. Why?
Hi, I bought Software Subscriptions since November 14th. I have raised several tickets on the 14th and 15th of November. It's 1st of December and I have received no acknowledgement and no response on any of my tickets. They are 10 to be exact.
Should I come to AppSumo to draw your attention to respond? The app is really buggy and needs several fixes. Looking forward to hearing back asap!
Kyle_SoftwareSubscriptions
Dec 1, 2024A: Hey Smat, can you please confirm your ticket number? Please email kyle@ahkholdings.com and I'll look into it, as I confirmed all our tickets have been answered (up until Friday).
Thanks!
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Q: GDPR complaince?
Is this GDPR compliant? How safe is the data? Where is the data stored?
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