Both platforms integrate seamlessly with each other. You can load a chat with an Answerly AI agent through a FacePop CTA, and you can also load a FacePop video by asking the AI agent—provided you’ve set up the AI function within your agent!
First of all, I love, love, LOVE Facepop! And I really want to share that love.
But, I came across a couple of issues:
I created a workspace and send an invitation to test the seat option. 1. In the invitation email it did not say which workspace they were invited to. 2. When logged in, you also could not see the name of the workspace they just got invited to, just "My workspace"
So if a seat member asks a question, they cannot name the workspace they are in.
Also, under subscriptions, they could see my billing information (Tier 2) I would like to keep that information private?
Q: Facepop+ answerly
Can facepop & answerly be used together?
Fatos_Answerly
Jan 8, 2025A: Hi KayJ, thank you for your question!
Both platforms integrate seamlessly with each other. You can load a chat with an Answerly AI agent through a FacePop CTA, and you can also load a FacePop video by asking the AI agent—provided you’ve set up the AI function within your agent!
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Q: If we get Plan 2 how many different client websites can we put this on?
Fatos_Answerly
Jan 8, 2025A: Hi there, thank you for your question!
You can use FacePop in as many websites as you want, there is no limit!
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Q: Unknown workspaces after invite
First of all, I love, love, LOVE Facepop! And I really want to share that love.
But, I came across a couple of issues:
I created a workspace and send an invitation to test the seat option.
1. In the invitation email it did not say which workspace they were invited to.
2. When logged in, you also could not see the name of the workspace they just got invited to, just "My workspace"
So if a seat member asks a question, they cannot name the workspace they are in.
Also, under subscriptions, they could see my billing information (Tier 2) I would like to keep that information private?
Can these things be fixed?
Fatos_Answerly
Jan 7, 2025A: Hi BarbRoos, thank you for the amazing suggestions!
I will make sure to update them today as they seem small but have a big impact!
I will let you know with a comment once the changes are live!
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Verified purchaser
Wow, thank you Fatos, can't wait!
Hi BarbRoos, the requested updates are now live!
1) The workspace name is now displayed in the invitation email.
2) You can now see the name of your active workspace at: https://app.facepop.io/workspace/collaborate
3) All billing information has been removed for non-admin workspace users.
Thank you for helping make FacePop better with these ideas!
Q: VBOUT
Can you integrate w/ VBOUT (prior AppSumo email marketing tool).
Fatos_Answerly
Jan 7, 2025A: Hi Creation, thank you for the question!
We already have an integration with VBout! You can create VBout contacts & custom fields directly from FacePop!
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Q: Shopify Integration
Do you have a direct Shopify integration such that when users provide their email, it'll appear as a customer w/ an email in my Shopify customer list?
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