RanksPro Reviews

If you are looking for an affordable, easy to use, fully-featured SEO platform, RanksPro may be the perfect solution. It includes rank tracker, site audit, keyword research, competitive research, backlinks, and AI writer modules. On top of that, Alekh from tech support will do his best to help in case you need something.

This is an unsolicited review. The tool is great indeed, and support is top notch.

I've been using RanksPro for a while now and it works just fine. I've added 10 websites and it does exactly what it promises with good speed and accuracy. I've been on the lookout for a lifetime deal with a decent feature limit for a long time, and I'm hopeful that RanksPro will satisfy my needs.

Suggestions: I would love to see more focus on page-level SEO. Many of us in the SEO field already have decent keyword research tools, several AI writing tools that even free options do well. There's a tendency for platforms to try and do everything but end up not excelling at anything, which is a common issue in the SEO tools industry that I've observed over the decades. I hope RanksPro can truly shine in on-page level SEO and include more visual data for a clearer understanding of our ranking status.

Looking forward to a great future for RanksPro!

We bought RanksPro as an ALL-in-One addition to other SEO tools, so that we can mix different views and perspectives. The GUI is clear and intuitive. Our first test runs were great, so we can recommend this for SMEs or solopreneurs. We see RanksPro as an addition to our SEO toolbox.

I was looking for an alternative to my main SEO tool for when it's down or to cross-check the data. RanksPro.io is an interesting alternative with some shortcomings.

Basically, I don't like the design/user interface, but that is of course a matter of taste. I'm not deducting any stars for that. Unfortunately, the tool is also rather slow, with several seconds loading time between functions being standard. Depending on the size of the website, an SEO audit also takes significantly longer than with other tools.

I do find it positive that the developers seem to be endeavouring to incorporate new functions. Initially, it was not yet possible to read out the rankings of any URL, but this function is now available. Very positive!

Unfortunately, my experience with the support team, apparently with Alekh, has been very negative. Even when I asked about the above-mentioned function, I was often put off and had to wait days for an answer. Waiting time is basically OK, but not in a live chat, where Alekh is always shown as being online. It is also not OK that Alekh sometimes reacted insultingly and cheekily after my queries. For example, he wrote that they would implement the function and put it on the roadmap. 4 weeks later there was still no update and the function was not on the roadmap. His response was basically that I should be happy about the other features and the cheap lifetime deal and not complain...

Then on 26/11/2024 the feature went live after about a month, which is fine (the communication wasn't). Unfortunately, it didn't work correctly. The tool showed with 0 rankings for URLs that I know for sure have more than 100 rankings. When I wrote to Alekh about this, I had to follow up again several times and only got feedback 2 weeks later that I should test other URLs. I did so and gave Alekh 8 more URLs from different websites where RanksPro provided incorrect data everywhere. That was on 11.12.2024 and since then I have followed up several times and there has been no response.

I understand that the tool is still being developed and that not everything works smoothly. However, I don't understand the stalling, the ignoring, the excessively long response times for a live chat and the cheeky replies. Together with the user interface and the inadequate functions, I tended to give it between 2 and 3 stars. In my opinion, the tools here at AppSumo can certainly have shortcomings in their functions. But not when it comes to support. I have therefore decided in favour of 2 stars.

Update:
As described above, Alekh did not respond for 2 weeks. Suddenly, after I published my review, he is able to respond within 2 hours.

Unfortunately, he still hasn't understood what my main criticism is. He claims that I have ‘impatience problems’ or writes ‘Trust our data or you can cancel’.

I have never experienced such unprofessional customer service with 0 insight with any other tool.

Update 2:
Quote from Alekh in the live chat, after apparently reading my first update:
"You are sick actually. Sickness rarely have treatment. I wish you could find one."
Seriously, if it wasn't the boss, you'd have to fire an employee like that.

Update 3:
My account has since been blocked. When I request a new password, I get the message that there is no account under the e-mail address. Apparently Alekh has simply blocked me because he didn't like my review. Wow.
Watch what you write people. Open opinions are apparently not welcome at RanksPro.

If you don't have SEO software right now just get this one!