Most Facebook groups are actually private, and we can only scrape publicly available data. Therefore, we are currently not planning on bringing it unless we can figure out a solution around it. Thanks!
Feel free to let us know if you have any other queries! 🚀
2. I'm on free trial, and I noticed that there is no credit counter for "mentions". Only for keywords, projects, and replies. Do we get unmetered mentions while on free trial?
3. Do the project details (brand, domain, description) have any effect on scraping of keywords or mentions? Or for generating AI responses? Or it has no effect or bearing at all?
4. Will KW Tracker & AI Replies still work if we run out of Mention Credits?
5. I read in this Q & A section that we can still use BizReply even if we run out of Mention Credits. How?
6. I'm getting a "hit or miss" while on free trial:
a.) I selected a specific country and BizReply included results from other countries that I did not select. Sadly, this will consume unnecessary credits. Will this improve?
b.) I added keywords that I know exist. But they did not appear on the result.
1. If all mention credits are over, we will provide a good number of buffer credits and let you know through email to add more credits before pausing it.
2. We currently don't support open router, but if they have a good API it should be pretty easy for us to implement.
3. 1 mention on 1 platform, will be counted as 1 credit.
We don't charge multiple keyword credits on a boolean search, so even if you have 5 keywords on one boolean search we will count it as one!
We are also working on improving the boolean search! We have an update coming at the end of January with a better search & probably with a new integration (surprise).
I was asking about Boolean because "I do not want BizReply to use double credits for keywords that I might track separately but could, on occasion, be used together in speech."
The problem is losing credits if and when BizReply duplicates results on the same brand account due to a post having 2 or more of the keywords that are being tracked.
That is a problem.💯
Q: Monitoring question
Does this just monitor what OUR audience is say by linking to our inboxes or ALL of the social medial platform so we can chime in? For example say someone is selling cowboy boots and someone put their keyword as "cowboy boots" then will it inform OR is only looking at our connected responses and posts?
It will search any posts available on the given on the social medias (no need to connect account) and show you relevant posts based on your given keyword. In this case, "cowboy boots'. Thanks!
Feel free to let us know if you have any other queries! 🚀
Q: Q's
Will we see features for facebook groups? (i.e.monitoring facebook groups for keywords?)
Thanks
Zawwad_Bizreply
Jan 7, 2025A: Hi!
Most Facebook groups are actually private, and we can only scrape publicly available data. Therefore, we are currently not planning on bringing it unless we can figure out a solution around it. Thanks!
Feel free to let us know if you have any other queries! 🚀
Share BizReply
Q: 1. Can we change the Tracked Keywords anytime?
2. I'm on free trial, and I noticed that there is no credit counter for "mentions". Only for keywords, projects, and replies. Do we get unmetered mentions while on free trial?
3. Do the project details (brand, domain, description) have any effect on scraping of keywords or mentions? Or for generating AI responses? Or it has no effect or bearing at all?
4. Will KW Tracker & AI Replies still work if we run out of Mention Credits?
5. I read in this Q & A section that we can still use BizReply even if we run out of Mention Credits. How?
6. I'm getting a "hit or miss" while on free trial:
a.) I selected a specific country and BizReply included results from other countries that I did not select. Sadly, this will consume unnecessary credits. Will this improve?
b.) I added keywords that I know exist. But they did not appear on the result.
Zawwad_Bizreply
Jan 7, 2025A: Hi!
1. Yes, you can change tracked keywords anytime.
2. For now, we have provided a healthy number of mentions on a free trial the specific number likely isn't showing. Updating that!
3. The project details effect the AI responses, you can use these data when creating the custom prompts!
4. The AI responses will work but not keyword tracking without mention credits.
5. Other that keyword...
Share BizReply
Q: Curious and interested.
1. Will Keyword Tracking stop working if we run out of mention credits?
2. Do you or will you support Open Router?
3. Will 1 mention on 8 platforms consume 8 credits? Or just 1 credit?
4. So if we need more credits, we can purchase PAYGO at $5/2,000 mentions or 200 PDFs?
5. Does PAYGO credits expire? And will Sumolings enjoy a special pricing as early adopters? :)
Thank you!
Zawwad_Bizreply
Jan 7, 2025A: Hi!
1. If all mention credits are over, we will provide a good number of buffer credits and let you know through email to add more credits before pausing it.
2. We currently don't support open router, but if they have a good API it should be pretty easy for us to implement.
3. 1 mention on 1 platform, will be counted as 1 credit.
4. Yeap, exactly
5. Pay-as-you-go price for sumolings will...
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Q: When will Boolean be working properly?
Hi.👋 I am on Tier 3 and trying to decided if I am going to keep BizReply or not.
When will Boolean be working properly?
I find using the AND and OR (for example) will help make a Major difference in customizing my results.💯
I do not want BizRely to use double credits for keywords that I might track separately but could, on occasion, be used together in speech.
Zawwad_Bizreply
Jan 7, 2025A: Hi!
We don't charge multiple keyword credits on a boolean search, so even if you have 5 keywords on one boolean search we will count it as one!
We are also working on improving the boolean search! We have an update coming at the end of January with a better search & probably with a new integration (surprise).
Share BizReply
Verified purchaser
Hi Zawwad.👋 Let me be clear.👇
I was asking about Boolean because "I do not want BizReply to use double credits for keywords that I might track separately but could, on occasion, be used together in speech."
The problem is losing credits if and when BizReply duplicates results on the same brand account due to a post having 2 or more of the keywords that are being tracked.
That is a problem.💯
Q: Monitoring question
Does this just monitor what OUR audience is say by linking to our inboxes or ALL of the social medial platform so we can chime in? For example say someone is selling cowboy boots and someone put their keyword as "cowboy boots" then will it inform OR is only looking at our connected responses and posts?
Zawwad_Bizreply
Dec 31, 2024A: Hi! Great question!
It will search any posts available on the given on the social medias (no need to connect account) and show you relevant posts based on your given keyword. In this case, "cowboy boots'. Thanks!
Feel free to let us know if you have any other queries! 🚀
Share BizReply