3.7
Taco ratings
Customers value Humata for its precise answers with pinpoint references, effortless chatbot creation, and its ability to curate an AI-driven knowledge base. However, some users have encountered challenges with website crawling and have noted limited features. Despite this, with an overall rating of 3.7 and a 60-day money-back guarantee, Humata is a solid buy for those seeking a tool to chat with documents, websites, and videos to create a knowledge base and obtain accurate answers.
AI-powered summary of customer reviews
Verified purchaser
Great tool! Saves me a ton of time.
I've been using Humata for well over two years, and it is my "go to" tool for distilling PDFs into nice summaries. It is definitely worth 5 tacos, and this is a great deal. If you have technical PDFs or even want summaries of any document Humata is the way to go.
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Verified purchaser
Worthless App
After trying this platform, I was left thoroughly disappointed. It falls short in many critical areas, especially compared to alternatives like Google NotebookLM, which outshines it in every aspect. Here are the main issues I encountered:
1. Limited Website Crawling Capabilities: Despite claiming the ability to crawl entire websites, this platform fails to deliver. Adding a “*” to the end of a URL as suggested by the founder results in errors (as he answered some of the users). Moreover, it cannot crawl entire websites via sitemaps, a basic feature most competitors handle effortlessly.
2. No White-Label Options: Even at the highest tiers, there are no white-label customization options, making it less appealing for businesses seeking branding flexibility.
3. Inefficient Knowledge Management: The so-called “second brain” feature is overly basic. To add notes, you’re required to create a text file and manually upload it—a clunky and outdated process compared to the seamless functionality of NotebookLM or ChatGPT.
4. Accuracy Issues: When testing with various document types, the results were inaccurate and unreliable. In contrast, both ChatGPT and NotebookLM consistently provided precise answers—and they’re free!
5. Lack of Essential Features:
• No in-app customer support.
• No mobile app, which limits usability on the go.
• No Chrome extension for quick integration with browsers.
- Overall, this platform is far behind its competitors. If you’re looking for a reliable, feature-rich solution, NotebookLM or ChatGPT are far better choices—and they won’t cost you a dime. Avoid wasting your time and money here. I was hoping this app can provide something better than the mentioned alternatives. But it does not.
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Verified purchaser
The Leading A.I. Solution for 2025
This tool does LLM's better than any other that has ever come to AppSumo. Did the previous reviewers find some limitations? Of course.. but this is a 5.5/5 taco option, nothing less. The founder has successfully launched multiple similarly secure (SOC 2!) type softwares and exited them so you can bet on this Jockey that Humata will be going all the way for us! One of the best buys I could make for my business going into 2025, especially since we analyze text documents all the time and this one does .docx and pdfs way better than any others that have arrived yet and also even better than chatGPT Pro ($200/month) which still can't even do .docx yet unless you just use 4o but then it loses the formatting functionality and you have to print to pdf or do some workarounds. Basically, this guy knows what he's doing and the functionality already shows it. Don't get this for videos as much as for the other stuff, don't expect them to invent the best new ai models, just expect them to roll out the best UX for the existing leading models (like o1 etc). Cheers to Humata!
edit... just look at all the specific features this already has working, and imagine where it is going. even if it only improved existing features and didn't add any (besides new BYOK models of course), this is soo worth it for me, thanks!
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Verified purchaser
🚧 Good Tool w/ Limited Features
We were truly excited for Humata and enjoyed the experience in general, including the ability to reference documents accurately. BUT it's just limited enough in its execution that we opted for a refund and will reconsider buying it in the future at a Tier lower than 4 in hopes they add features to make it more useful. For example, the ability to switch between LLM's is necessary these days given they're all differently capable AND the limited writing abilities left a lot to be desired because of this.
Again not a bad experience but limited enough that we'd be better served either waiting for improvements OR trying another similar tool.
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Verified purchaser
Great app
I have several similar document-chatting apps, and I think that Humata is the best because when I ask questions, it does more than give me answers based on the knowledge base. It also shows me highlighted sections from the document that provided the answer. It is very convenient to get AI-generated answers and see the source for the answer(s) side-by-side. That is precisely what I was looking for.
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