In terms of the users voice and likeness, does Trebble ensure the safety of the customer in a way that AI doesn't use our voice and likeness for other purposes beyond our own work? Thanks.
Q: 120 Minuten werden trotz Codeeingabe nicht angerechnet
Guten Tag,
Sie geben folgenden Hinweis: „Hinweis: Es wird angezeigt, dass Sie einen ‚kostenlosen‘ Plan haben, Ihre Limits entsprechen jedoch denen, die Sie gekauft haben.“
Ich habe den Abo-Code für 120 eingegeben und mir wurden nur 30 Minuten zur Verfügung gestellt. Auch in den Einstellungen wird, wie von Ihnen angegeben, weiterhin der kostenlose Plan angezeigt. Leider kann ich nicht mehr als 30 Minuten transkribieren.
Was kann ich tun, damit der Code wirklich freigeschaltet wird?
A: Hallo, es tut mir leid zu hören, dass Sie Probleme bei der Aktivierung Ihres Codes haben. Könnten Sie mir bitte eine E-Mail an armelbeadry@trebble.fm mit der E-Mail-Adresse senden, die Sie zum Einlösen Ihres Kontos verwendet haben, und ich werde mir das ansehen
A: Hi, Thank you for the question. They should be release officially next year. Are you experiencing any type of issues with it? It should be pretty stable at the moment and ready for the officially launch
I'm not sure if I'm finding issues or just I want too demanding. I tried to remove background noise and improve the voice in a low quality recording, but the output sounded very robotic... Perhaps it was too challenging.
Q: Is a watermark on edited videos? and is this identical quality to website product & is more than 120mins possible?
Any plans of an eye-contact feature down the line or turning long clips into many shorts?)
- Watermarks: There’s no watermark on the edited videos. - Video Quality: The quality of the rendered video is very close to the input quality. - Length Limit: Currently, videos longer than 90 minutes aren’t supported for editing. - Future Features: We’re exploring the possibility of adding an eye-contact correction feature and tools to turn long videos into...
Q: Why don't the hours on AppSumo match what is on your website?
I've checked your website, and the "promotion" price has been on your site for over a year.🗓️
Nothing on your site says it is a limited-time promotion. Prices presented for that long on any site become the new norm and expectation for that product.💯
Not being willing to make the Trebble match what you have on your website is a major letdown and red flag.🚩
I keep coming back here hoping that something will improve with this tool to justify the risk I see in investing in it, but it just gets worse and worse.😢
Thank you for your feedback. I truly appreciate it. Let me address your points transparently:
- Pricing: The AppSumo deal is a lifetime offer, while the website reflects subscription pricing. We’ll work on clarifying this distinction. - Website Promotion: The promotional price has been extended to make Trebble more accessible, but we’ll review how it’s communicated.
Although Armel has all my support as he has been working hard for long time on this tool, I must admit that increasing the 2 monthly hours to 5 hours as at the website would make sumolings feel much confident when deciding about purchasing the deal, as 2 hours is too close to the free plan (0.5h). I hope the team finds the way to reduce the AI costs and therefore increase the limits. Thanks 🙏
Q: Users Voice and Likeness
Greetings Trebble Team,
In terms of the users voice and likeness, does Trebble ensure the safety of the customer in a way that AI doesn't use our voice and likeness for other purposes beyond our own work? Thanks.
Share Trebble Online Audio & Video Editor
Q: 120 Minuten werden trotz Codeeingabe nicht angerechnet
Guten Tag,
Sie geben folgenden Hinweis: „Hinweis: Es wird angezeigt, dass Sie einen ‚kostenlosen‘ Plan haben, Ihre Limits entsprechen jedoch denen, die Sie gekauft haben.“
Ich habe den Abo-Code für 120 eingegeben und mir wurden nur 30 Minuten zur Verfügung gestellt. Auch in den Einstellungen wird, wie von Ihnen angegeben, weiterhin der kostenlose Plan angezeigt. Leider kann ich nicht mehr als 30 Minuten transkribieren.
Was kann ich tun, damit der Code wirklich freigeschaltet wird?
Freundliche Grüße und herzlichen Dank im Voraus
armel_beaudry
Dec 24, 2024A: Hallo, es tut mir leid zu hören, dass Sie Probleme bei der Aktivierung Ihres Codes haben. Könnten Sie mir bitte eine E-Mail an armelbeadry@trebble.fm mit der E-Mail-Adresse senden, die Sie zum Einlösen Ihres Kontos verwendet haben, und ich werde mir das ansehen
Share Trebble Online Audio & Video Editor
Q: Beta features
There are a couple of features to improve voices tagged as Beta.
When is it planned to release them completely?
armel_beaudry
Dec 24, 2024A: Hi, Thank you for the question. They should be release officially next year. Are you experiencing any type of issues with it? It should be pretty stable at the moment and ready for the officially launch
Share Trebble Online Audio & Video Editor
Verified purchaser
I'm not sure if I'm finding issues or just I want too demanding. I tried to remove background noise and improve the voice in a low quality recording, but the output sounded very robotic... Perhaps it was too challenging.
Q: Is a watermark on edited videos? and is this identical quality to website product & is more than 120mins possible?
Any plans of an eye-contact feature down the line or turning long clips into many shorts?)
armel_beaudry
Dec 24, 2024A: Hi,
Thank you for your questions!
- Watermarks: There’s no watermark on the edited videos.
- Video Quality: The quality of the rendered video is very close to the input quality.
- Length Limit: Currently, videos longer than 90 minutes aren’t supported for editing.
- Future Features: We’re exploring the possibility of adding an eye-contact correction feature and tools to turn long videos into...
Share Trebble Online Audio & Video Editor
Q: Why don't the hours on AppSumo match what is on your website?
I've checked your website, and the "promotion" price has been on your site for over a year.🗓️
Nothing on your site says it is a limited-time promotion.
Prices presented for that long on any site become the new norm and expectation for that product.💯
Not being willing to make the Trebble match what you have on your website is a major letdown and red flag.🚩
I keep coming back here hoping that something will improve with this tool to justify the risk I see in investing in it, but it just gets worse and worse.😢
armel_beaudry
Dec 24, 2024A: Hi,
Thank you for your feedback. I truly appreciate it. Let me address your points transparently:
- Pricing: The AppSumo deal is a lifetime offer, while the website reflects subscription pricing. We’ll work on clarifying this distinction.
- Website Promotion: The promotional price has been extended to make Trebble more accessible, but we’ll review how it’s communicated.
I’m sorry to hear you...
Share Trebble Online Audio & Video Editor
Verified purchaser
Although Armel has all my support as he has been working hard for long time on this tool, I must admit that increasing the 2 monthly hours to 5 hours as at the website would make sumolings feel much confident when deciding about purchasing the deal, as 2 hours is too close to the free plan (0.5h).
I hope the team finds the way to reduce the AI costs and therefore increase the limits.
Thanks 🙏