Q: Other cost involved when using Tiny Talk via WhatsApp
I read a few comments and I need more clarifications on other costs when using your app. It seems that, in order to use Tiny Talk with WhatsApp, it is compulsory to subscribe to both WhatsApp API and OpenAI API. Hence, without these two, Tiny Talk wont work?
Based on my understanding, it is compulsory to have OpenAI API for website intergration, and compulsory to have WhatsApp API for WhatsApp integration. Correct?
Hello, from your experience with other clients, with how much extra cost or tokens do I need to calculate for using the OpenAI API?
A because of Compliance, anybody should buy Tier3, because there in the Chathistory included. If there is anything with the Chatbot, and need to proof anything, in Tier 1+2 its impossible. The Chathistory should be included always.
Based on our experience, the outcome will largely depend on several factors specific to your use case and business. These factors can be categorized into three main areas: the number of monthly active users interacting with your chatbot, the frequency of these interactions, and the duration of each conversation.
1. I am considering purchasing the highest level after testing a level 1. So I would like to know how long it can take to enable the agency space and each client can manage the responses of their bot!
2. I was able to make all the connections and learning of my first bot but I don't know how to delete the history of a phone number, let me explain, to do tests I used a number and when I reached the configured limit there is no way that that number can talk to the bot again... even on another day! Is there a way this can be modified! The idea would be that a person has limits but per day not forever
Thank you for the questions and happy to hear you're considering upgrading your tier.
1. We understand this is a highly expected and in-demand feature. Our plan is to roll this out during Q1 of 2025.
2. You can delete the conversations using the Help Desk, when you select a conversation there is a trash bin icon at the top of the conversation. The throttling/rate limit...
We introduce new models as they are released. GPT-4o and mini for instance wasn't available at the time of our AppSumo deal, and once the models were released we've also added the support for it. We'll soon include o1 models as well as other providers like Claude. (This is valid for tier 3 and above)
Q: Other cost involved when using Tiny Talk via WhatsApp
I read a few comments and I need more clarifications on other costs when using your app. It seems that, in order to use Tiny Talk with WhatsApp, it is compulsory to subscribe to both WhatsApp API and OpenAI API. Hence, without these two, Tiny Talk wont work?
Based on my understanding, it is compulsory to have OpenAI API for website intergration, and compulsory to have WhatsApp API for WhatsApp integration. Correct?
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Q: Is the data that I upload to my bot owned by me and not usable by others or is it considered public information?
Also, where is your company incorporated at?
tinytalk
Jan 5, 2025A: Hello,
I believe you've already reached out by mail, so I will reply you there.
All the best,
Oscar
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Q: OpenAI API + Compliance
Hello, from your experience with other clients, with how much extra cost or tokens do I need to calculate for using the OpenAI API?
A because of Compliance, anybody should buy Tier3, because there in the Chathistory included. If there is anything with the Chatbot, and need to proof anything, in Tier 1+2 its impossible. The Chathistory should be included always.
tinytalk
Jan 3, 2025A: Hi! 👋
Thank you for the questions.
Based on our experience, the outcome will largely depend on several factors specific to your use case and business. These factors can be categorized into three main areas: the number of monthly active users interacting with your chatbot, the frequency of these interactions, and the duration of each conversation.
You may have several thousand users engaging...
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Q: White label and agency.
Hello! I have 2 questions.
1. I am considering purchasing the highest level after testing a level 1. So I would like to know how long it can take to enable the agency space and each client can manage the responses of their bot!
2. I was able to make all the connections and learning of my first bot but I don't know how to delete the history of a phone number, let me explain, to do tests I used a number and when I reached the configured limit there is no way that that number can talk to the bot again... even on another day! Is there a way this can be modified! The idea would be that a person has limits but per day not forever
Thanks for You help!
tinytalk
Dec 29, 2024A: Hello Amariliz 👋
Thank you for the questions and happy to hear you're considering upgrading your tier.
1. We understand this is a highly expected and in-demand feature. Our plan is to roll this out during Q1 of 2025.
2. You can delete the conversations using the Help Desk, when you select a conversation there is a trash bin icon at the top of the conversation. The throttling/rate limit...
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Q: what will happen to my plan when GPT5 or newer versions are in use.
will i be able to use newer versions?
tinytalk
Dec 26, 2024A: Hello Firat! 👋
Thank you for the question.
We introduce new models as they are released. GPT-4o and mini for instance wasn't available at the time of our AppSumo deal, and once the models were released we've also added the support for it. We'll soon include o1 models as well as other providers like Claude. (This is valid for tier 3 and above)
Hope this helps, let us know if we can clarify...
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