Hey Andrew, Happy NY to you. Q 1: Under the Code 3, you indicate Unlimited domains and the last feature is Your own domain. What is the difference? Q 2: If you had 5 website domains, can each unique website domain have its own chatbot to chat and comment based on each domain's unique product and service offerings? Q3: Can the chatbot have its own email address with each domain? Meaning, it's one domain had the email: abc@gmail.co and the other had abc@hotmail,com is that possible? Thanks in advance.
A: Hello Stevie 1 - "Unlimited domains" means you can install the widget on as many websites as you like. By "connect your own domain," we mean you can link your personal domain to access the dashboard instead of using anychat.one. 2 - yes 3 - if you have Unlimited agency (tier 3) you can create separate accounts for each domain (with different email addresses).
live chat works and it is easy. The problem is using whatsapp or another to replay users instead live chat.
Q: Please increase the price of product!
This one needs to go on appsumo select with 10x price increase. It has a lot of value than many other appsumo select deals. you should consider it asap. At this price though, it raises a big question about sustainability
The drawback too is lack of support. The live chat on their site is never available. Getting responses from support email seems non existent. That makes me wonder if the product will just vanish after gaining investors. 🤔
Hello. Sorry, we have a lot of support requests these days. We are available in live chat from 7:00 to 18:00 (UTC) Mon to Fri. You can also use other channels to contact us (like WhatsApp or Telegram). You can find other contact channels on our website https://anychat.one
Yes, I have been waiting for a long time to receive help on how to use the tool.
So far everything has been "trial and error" but I can't use it if I don't know how to do what I need. He has only answered me "how can I help you" and "yes, it can be done" and that's it.
The price is not the problem as you say, it is the customer service and lack of documentation.
Hello. We apologize for the high volume of support requests at the moment. Our live chat is available Monday to Friday from 7:00 to 18:00 (UTC). Please reach out to us again at https://anychat.one, and we'll be happy to assist you.
Hi Andrew, I worry about lack of support too, and also have a question about reply to the questions in AppSumo. What is the difference between questions you replied and questions you didn't?
Sorry for that. We've been receiving a lot of support recently. Also, the comments aren't well organized on the AppSumo dashboard, making it difficult to identify which ones are new and need a response. That's why I recommend using our live chat or other channel on our website to contact us.
I'm wanting to use this for a website agency. 1. Can the bots be connected to "pabbly connect" so that I can then connect my autoresponder to collect email address submissions from the form on the bot? 2. Is there a Facebook group or other type community where members can ask questions and help get help? 3. Can each sub account connect with its own "pabbly connect" account? 4. Can each sub account create its own knowledge base using url or file upload to train its own bot ? Or does the main account holder have to train all the bots for the sub accounts? 5. Can the main account holder turn off the sub accounts? I want to give me clients the bot for the websites that they buy from me. But if they don't pay on time, I want to be able to disable their bot without needing access to their website. Is this possible?
Q: What is the Difference?
Hey Andrew,
Happy NY to you.
Q 1: Under the Code 3, you indicate Unlimited domains and the last feature is Your own domain. What is the difference?
Q 2: If you had 5 website domains, can each unique website domain have its own chatbot to chat and comment based on each domain's unique product and service offerings?
Q3: Can the chatbot have its own email address with each domain? Meaning, it's one domain had the email: abc@gmail.co and the other had abc@hotmail,com is that possible?
Thanks in advance.
Andrew_AnyChat
Jan 7, 2025A: Hello Stevie
1 - "Unlimited domains" means you can install the widget on as many websites as you like. By "connect your own domain," we mean you can link your personal domain to access the dashboard instead of using anychat.one.
2 - yes
3 - if you have Unlimited agency (tier 3) you can create separate accounts for each domain (with different email addresses).
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Q: Does this have actual live chat?
Does this have actual live chat or needs a livechat provider like tawkto?
Andrew_AnyChat
Jan 6, 2025A: Yes, we have a built-in live chat.
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Verified purchaser
As I tried, it has, and also we can set Tawk.to as well, but not tried yet.
Verified purchaser
live chat works and it is easy. The problem is using whatsapp or another to replay users instead live chat.
Q: Please increase the price of product!
This one needs to go on appsumo select with 10x price increase. It has a lot of value than many other appsumo select deals. you should consider it asap. At this price though, it raises a big question about sustainability
Andrew_AnyChat
Jan 7, 2025A: We are planning to raise prices after January 15th.
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Verified purchaser
😀
I've been thinking the same for a long time.
🤔
But I understand that maybe there's a strategy to get a lot of good reviews and opinions.
The drawback too is lack of support. The live chat on their site is never available. Getting responses from support email seems non existent. That makes me wonder if the product will just vanish after gaining investors. 🤔
Hello.
Sorry, we have a lot of support requests these days. We are available in live chat from 7:00 to 18:00 (UTC) Mon to Fri.
You can also use other channels to contact us (like WhatsApp or Telegram). You can find other contact channels on our website https://anychat.one
Verified purchaser
Yes, I have been waiting for a long time to receive help on how to use the tool.
So far everything has been "trial and error" but I can't use it if I don't know how to do what I need. He has only answered me "how can I help you" and "yes, it can be done" and that's it.
The price is not the problem as you say, it is the customer service and lack of documentation.
Hello.
We apologize for the high volume of support requests at the moment. Our live chat is available Monday to Friday from 7:00 to 18:00 (UTC). Please reach out to us again at https://anychat.one, and we'll be happy to assist you.
Verified purchaser
Hi Andrew, I worry about lack of support too, and also have a question about reply to the questions in AppSumo. What is the difference between questions you replied and questions you didn't?
Sorry for that. We've been receiving a lot of support recently. Also, the comments aren't well organized on the AppSumo dashboard, making it difficult to identify which ones are new and need a response. That's why I recommend using our live chat or other channel on our website to contact us.
Q: What's new❓
What are your ideas for development in 2025?
Andrew_AnyChat
Jan 7, 2025A: We have an extensive list of features, but our priority is to complete the new widget as soon as possible. After that, we'll update our roadmap.
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Q: Agency questions
I'm wanting to use this for a website agency.
1. Can the bots be connected to "pabbly connect" so that I can then connect my autoresponder to collect email address submissions from the form on the bot?
2. Is there a Facebook group or other type community where members can ask questions and help get help?
3. Can each sub account connect with its own "pabbly connect" account?
4. Can each sub account create its own knowledge base using url or file upload to train its own bot ? Or does the main account holder have to train all the bots for the sub accounts?
5. Can the main account holder turn off the sub accounts? I want to give me clients the bot for the websites that they buy from me. But if they don't pay on time, I want to be able to disable their bot without needing access to their website. Is this possible?
Andrew_AnyChat
Jan 7, 2025A: These points were clarified during the live chat conversation.
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