Need improvements and polishing
It was a single-click purchase, and I expected lots more because the number of languages they supported was large. I tried with a Malayalam language video, and the output is not a promising one. The output actually comes out a mixture of English, Tamil, and Malayalam.
Few Notable Points
1. English works perfectly
2. AI Companion is almost good in the Malayalam language. Need longer outputs in blog post, notes etc.
3. Only 3 video transcriptions/day is very low, should provide a monthly quota instead of day. like 100/month
4. I tried Subeasy AI Plus translation also on an English video to Malayalam; translation is good, but the output file is not showing subtitles properly.
I was planning for a higher Tier, but I am not going for an upgrade. If things not improve, I may take refund too.
Terry_SubEasy.ai
Jan 7, 2025I think your most disappointment was the lack of support for Malayalam. I'm afraid it's not something we can optimize soon because the AI model took a lot of effort to train and it's beyond our power.
Regarding the AI Companion content length issue, we'll make it longer for sure.
Regarding the daily transcription limit, please consider it's a give away from us and we won't extend it. If you mix it with your credits, you can transcribe up to 2900 minutes per month even if you're having tier-1.
Regarding the issue with 'output file is not showing subtitles properly', could you please explain? It could be an issue with your editor or your player.
Please comment here or reach out to our support email, we'll definitely look into issues that we can fix.