4.8
Taco ratings
Sinosend has received positive feedback for its seamless file transfers, detailed document tracking, and responsive customer support. While there have been occasional reports of slow upload/download speeds and minor design weaknesses, overall customer satisfaction remains high. With a 60-day money-back guarantee, Sinosend is a solid choice for those seeking effortless file transfers and document tracking.
AI-powered summary of customer reviews
Verified purchaser
Wonderful solution
I purchased the business plan to help with administrative tasks for a new church. I am loving this product, it is very much like the FTP platform I use at my day job. It is an elegant solution to a frustration I was having with the size limits and functionality in free versions of other platforms. Admittedly, there are still improvements that could be made, like adding an address book, but overall I am far more impressed than I expected to be at time of purchase. Thank you for this product.
Rishi_Sinosend
Jan 7, 2025Grant, Thank you and glad to have helped the Church. We will continue to work on the contact list improvements amongst others for the long term. Thanks again.
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Verified purchaser
Great deal except one caveat
I tried, refunded, and then got the top tier. This is a great service that I somehow trust, I think the CEO is open and very straightforward with the strenghts and weaknesses of the product.
My biggest caveat is the slow upload and download speeds. I know this should improve the longer I use the service, but right now trying to upload a 2 GB file from İstanbul takes too much time. I'm guessing it will be similar for my European clients.
All other stuff works flawlessly, really. I've now tried custom domain too, no problems at all.
I also think it is weak on the design department, but they are actively improving it right now it seems. Good luck, I will keep using it to see if the speeds improve and edit my review accordingly.
Rishi_Sinosend
Jan 4, 2025Appreciate your review.
We are making improvements over time, and we hope to have a closer origin server to your location in 2025.
Thank you!
Rishi
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Verified purchaser
Simple but amazing
I recently started using SinoSend, and it’s been a fantastic addition to my workflow. The app is easy to use, visually clean, and works seamlessly for sharing files.
One standout feature is the ability to send a link where others can upload files directly to you. This feature alone has been a game-changer for collaborating with clients and team members, saving so much time and effort on back-and-forth emails.
Overall, I’m impressed with the functionality and value that SinoSend offers. It’s stable, intuitive, and does exactly what it promises. Glad I picked up this tool—it’s been a great investment!
Would highly recommend it to anyone looking for a reliable file transfer solution.
Rishi_Sinosend
Dec 30, 2024What a vote of encouragement, and thank you for letting us know about the Request feature. We've got more improvements coming soon!
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Verified purchaser
Nice app
It does what it should do! Very happy with that!
Rishi_Sinosend
Dec 30, 2024Thank you!
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Verified purchaser
Looks like a great idea but painfully slow in the tip of Africa
I like the idea and interface. Unfortunately here in South Africa the speed is painfully slow to download. Please let me know once you have a server in Africa.
Rishi_Sinosend
Edited Dec 28, 2024Thanks for your review; outside of the slower speeds in your region, we hope the service was otherwise good! At a discounted price we need to balance a sustainable service with a secure file transfer system. In the future we will be launching EU servers, and if upvoted a server closer to your region. ~ Note that we do have a Global CDN network, which means upon 2nd or 3rd retrieval your...
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